Wednesday 13 September 2017

MAIN CONFERENCE

TECH TALKS

8:50am

WELCOME FROM THE EVENT PARTNER ELMO

8:55am

WELCOME FROM THE CHAIRPERSON

Fadi Zeitoune – Principal & Managing Director, Levant Consulting

9:00am

PANEL: HOW TO BUILD A COMPELLING BUSINESS CASE FOR HR TECHNOLOGY INVESTMENT

Successful HR technology implementation starts with strong senior executive support. In this session, panellists from diverse business sectors will discuss tips and methods of justifying HR technology investment.

  • Getting senior management on board with the idea of spending money on HR technology
  • Explaining how relevant data will enable senior leaders to make better strategic decisions
  • How to calculate the tangible value of technological investment in HR
  • Presenting a coherent and worthwhile business case to justify investment
  • Convincing senior management of the ROI and benefit of investment in HR technology

Julie Carroll – Director, Talent Advisory & Solutions, People & Performance Deloitte

Darren Fewster – Executive Director, Global Shared Services, Human Resources Telstra

Laurence Halabut – Chief Human Resources Officer Toyota Financial Services

Kristin Schneider – People & Culture, Customer and Digital Transformation AGL Energy

Leigh Yardy – Head of HR, City of Parramatta

Moderator:

Ephraim Spehrer-Patrick – Practice Leader, Talent Strategy & Organisation, Mercer

9:20 am

WELCOME FROM THE CHAIRPERSON

Ariane Falkenberg – Business Project & Change Manager, Coats Hire

 

9:30 am – 9:50am

TECH TALK 1: STRATEGIC DECISION-MAKING USING BIG, DEEP DATA

Successful companies make intelligent, strategic decisions based on robust HR systems. How should we ensure that our big data is ‘deep data’?

  • Forecasting, predicting and building strong workforce management models
  • Analysing trends such as turnover by department, month, age and gender using analytics
  • Data metrics – Using the technology not to simply store information but to break down and improve business practice and procedures
  • What do the demographics really tell us when we don’t have a good handle on individual behaviour?
  • Separating data that doesn’t tell a story, or not the whole story

Vaishali Vijay – Director, Digital Services, Capgemini ANZ

10:00am

PANEL: LEADING TECHNOLOGY PROJECTS – BUILDING A STRATEGIC HR-IT ALLIANCE

HR technology requires intense collaboration between HR and IT. In this panel, HR directors will join forces with CTOs to discuss ways that IT and HR can work together to create successful solutions.

  • Collaborative development efforts that blend HR and IT knowledge
  • Securing IT stakeholder buy-in to ensure successful technology implementation
  • Working effectively with IT teams who may not understand the needs and nuances of people management
  • Should HR or IT own HR technology roll-out?

Panelists:

David Dunne – Head of People Systems & Operations, Salmat

Bernadette King – Head of People Systems, Woolworths Group

Nicole Mason – HR Project Lead, Blackmores

Bridget Spiteri – HRIS Manager, Caltex Australia

Edwina Trenchard-Smith – Head of Talent, Scentre Group Human Resources

Beau Tydd – General Manager, People & Technology Queensland Airports Limited

Moderator:

Jade Dellios – Director, HR Technology PwC

9:50 – 10:10am

TECH TALK 2: THE DIGITAL TRANSFORMATION OF BACKGROUND SCREENING – LEVERAGING TECHNOLOGY TO ENHANCE THE CANDIDATE EXPERIENCE AND THE EMPLOYER BRAND

Organisations need a talented, dynamic, and driven workforce to keep up with the competition, and in an increasingly globalised landscape, the importance of background screening and its growing necessity in managing people risk has never been more imperative.

Screening processes, too, have evolved from the manual paper-based processes in the past to offering a more enhanced, mobile, and transparent candidate experience. Discover how modern screening technology can enable your organisation to build a robust, risk-reducing background screening process, without compromising employer branding and candidate experience.

Hear more about:

  • How integrating screening technology with e-recruiting systems can reduce time-to-hire and increase operating efficiency
  • How online technology helps expedite the screening process and make it more seamless for the candidate and recruiter
  • Data analytics features in screening technology that help organisations measure ROI of their screening programs

Camilla de Villiers – Managing Director, Asia Pacific, HireRight

 

10:10 – 10:30am

TECH TALK 3: THE FUTURE OF WELLBEING: TECHNOLOGY THAT ENHANCES THE PERSONAL AND PROFESSIONAL JOURNEY

As personal devices continue to infiltrate our lives, we need to focus on design inginterfaces that enhance our control, rather than letting technology control us. Personal technologies have helped us become masters of distraction, often diverting attention from our most powerful assets: our health and happiness. Join us in this invigorating and meaningful session to take back control and cultivate cultures that thrive.

 

10:30 – 10:50am

TECH TALK 4: THE TRUE ROI OF HRIS

In this session, you’ll learn about how technology can help HR executives transform into truly strategic partners with their organizations. Discover how HR leaders should define and articulate HRIS benefits in a way that links to, and influences, the strategic organizational priorities.

  • How using technology can deliver best practice, support innovation and provide high quality operational services
  • How HR technology goes beyond digitizing standard processes. HR platforms today are capable of boosting efficiency and productivity
  • The recommended strategy for achieving immediate ROI on digital transformation: Adopt then Adapt
  • The importance of adoption in benefits realization
  • How to convince CFOs that tangible, quantitative, ROI exists

Mike Ellis – Chief Commercial Officer, Synchrony Global

11:00am

MORNING REFRESHMENT & NETWORKING BREAK

11:30am

CASE STUDY: STRATEGIC PLANNING SUCCESS AT IAG

Implementation excellence starts with insightful strategic planning. An HR technology strategy should take into account short and long-term business objectives and also be agile enough to cater to the constant disruption in today’s economy.

  • Building a road map to address future needs and possibilities
  • Delivering on both current and future business needs, particularly when the rate of change regarding future requirements is so fast
  • Mapping out system requirements, identifying and defining the specifications and communicating the roll-out to employees
  • Creating a rolling technology strategy involving regular evaluation processes

Toby Naylor – Capability & Learning Manager IAG

11:30 – 11:50am

TECH TALK 5: USING HR TECHNOLOGY TO SIMPLIFY HR PROCESSES

Smart and effective HR technology should simplify workplaces processes. This session will provide tips and advice on how to simplify employee systems.

  • Five mistakes that HR practitioners make when implementing HR systems
  • The key to simplicity in successful technological implementation
  • Applying design thinking to simplify HR processes

Eugene Newman – Practice Leader Mid Market, Pinpoint HRM

12:00pm

CASE STUDY: IMPLEMENTATION EXCELLENCE

The success of an HR technology project hinges on the diligence and effectiveness of its implementation. In this session, hear how the Silver Chef Choice overcame various challenges during their deployment phase.

  • Evaluating and changing business processes to implement new technology
  • Overcoming challenges in pilot testing and complete roll-out
  • Surmounting organisational, service delivery and technological constraints to deployment
  • Key lessons learned during the implementation phase

Annette Koy – Manager, Development & Coaching Silver Chef Group

11:50 – 12:10pm

TECH TALK 6: NEW AND EVOLVING RISKS FOR EMPLOYERS IN AN AGE OF TECH: THE IMPORTANCE OF POLICE CHECKS AND DATA PROTECTION

Join Lee Bailie, General Manager, Products and Innovation at Infotrack as he discusses reputational risks today’s companies are exposed to and how the rapidly evolving field of HR technology is impacting recruitment and pre-employment screening. Bailie will talk about the importance of police checks to preserve a company’s high-performance culture and productivity and share his thoughts on how technology will change the workforce of the future.

Lee Bailie – General Manager, Products and Innovation, Infotrack

 

12:10 – 12:30pm

TECH TALK 7: USING WORKFORCE ANALYTICS TO DRIVE HR DECISIONS

Forward-thinking HR professionals make decisions based on data and metrics. This session will cover best-practice workforce analytics practices.

  • Which human capital performance indicators are the most useful?
  • The top five metrics every HR professional needs to know
  • How big data is changing everything (for the better)
  • How to identify hidden costs that may be eroding productivity and efficiency”

12:30pm

CASE STUDY: SEAMLESSLY INTEGRATING LEGACY SYSTEMS INTO A SINGLE HR SYSTEM

Organisations with a lengthy history, or that have used many different systems, often have complex and messy data, which proves a challenge during implementation. This session will discuss the complexities of integrating multiple IT systems into a parent system.

  • Overcoming key challenges in integrating complex legacy systems
  • System integration – How to reconcile multiple systems containing partial, mismatching information
  • Integrating legacy systems and selecting a ‘fit for purpose’ solution that can do this
  • Connecting and converging many different systems to work together in synergy

12:30 – 12:50pm

TECH TALK 8: REVIEW OF THE LATEST AND GREATEST HR APPS

Over the last 12 months, the number of HR apps has exploded, with many organisations taking advantage of the mobility, flexibility and agility of workforce apps.

  • Providing a single portal into a range of systems using a central app
  • Can apps integrate with each other to form a cohesive system?
  • Which are the best-selling and most effective apps on the market today?
  • What are the pros and cons of the top five HR apps?

Rachel Hill – Director, Hill Consulting HRS

1:00pm

NETWORKING LUNCH

2:00pm

KEYNOTE: DRIVING AND LEADING CULTURAL TRANSFORMATION THROUGH COMMUNICATION

Once a system has been implemented, the leadership team needs to ensure that it’s being used effectively. Often the most challenging aspect of a technology roll-out is the cultural aspect. The most sophisticated system is only as good as the people who are using it.

  • Engaging all employees on the new technology journey – Managing diverse expectations, capabilities and needs
  • Overcoming resistance to change and encouraging user adoption
  • How quickly can people really change the way they work?
  • How to get your change management strategy back on track if it runs off- course
  • Ensuring that systems appreciate nuanced interpretation of procedures and work practices

Lisa Broadhead – Head of HR Shared Services, Fuji Xerox

2:00 – 2:20pm

TECH TALK 9: CREATING A POSITIVE CANDIDATE EXPERIENCE USING HR TECH

Savvy companies use the recruitment process as an opportunity to showcase their culture.

  • How technology can streamline the recruitment process
  • What type of experience are candidates seeking and what do they value?
  • Designing a painless candidate experience
  • Using technology to give and receive feedback

 

2:20 – 2:40pm

TECH TALK 10: THE FUTURE OF PERFORMANCE MANAGEMENT

As many organisations move from formal paper-based appraisal processes to dynamic technological solutions, this session will cover tips for choosing and implementing a successful performance management system.

  • Shifting performance-driven communication from a process of “record” to one of “engagement”
  • Introducing a transparent and dynamic conversation-based process
  • Fostering operational agility and team alignment using performance management technology

2:45pm

CASE STUDY: TURNING TECHNOLOGY INTO AN ADVANTAGE

Every day we are bombarded with technological advancements, but what does this mean for our business and our people? Tomorrow’s roles will be driven by automation, analytics and digital disruption. After listening to this presentation you will:

  • Better understand the impact new technology trends will have on tomorrow’s workplace and workforce
  • Recognize the power integrated systems, processes, information and people give you to stay ahead of the curve
  • Gain guidance on how your business can leverage technology to gain and sustain your competitive advantage

Paula Holden – People & Performance Manager, Corporate Protection Australia Group

2:40 – 3:00pm

TECH TALK 11: Employer branding and HR technology

Innovative use of technology can help you to promote an innovative, positive and agile employer brand.

  • Understanding the main drivers of employer branding
  • How to leverage social media (LinkedIn, Twitter, Snapchat and Instagram) communication and engagement channels
  • Case studies and practical examples of how companies are successfully using social media and technology to elevate their brands and improve their candidate experience
  • How to use technology in the recruitment process

Kellie Tomney – Founder & Director, Employer Branding Expert, Standout Advantage

3:15pm

AFTERNOON REFRESHMENT BREAK

3:40pm

PRIZE DRAW

3:45pm

PANEL: PREDICTING THE FUTURE – WILL WE STILL BE TALKING ABOUT BUSINESS DISRUPTION IN 10 YEARS?

The pace of technological change and its impact on business is accelerating. What technology should we be putting in place today to prepare for tomorrow?

  • How far ahead can we really plan in today’s economy?
  • What are the emerging technologies that will shape tomorrow’s workplaces?
  • The top five disruptive trends in HR technology (and where they might lead us)
  • How will the Internet of Things impact on HR in the future?

Panelists:

Linda Hamill – HR Director, VMWare

Sarah Kruger – Managing Director, Accenture

Scott Rigby – Head of Digital Transformation for Enterprise Solutions, APAC Adobe

Ephraim Spehrer-Patrick – Practice Leader, Talent Strategy & Organisation Mercer

Tyson Goeltz – Head of Enterprise & Public Sector, Australia & New Zealand, LinkedIn Australia & New Zealand

4:30pm

CONFERENCE CONCLUDES

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