Case study: Optimising self-service capabilities to increase productivity

3:00 pm

Organisations are continuously finding opportunities to provide greater accessibility to information and tools to support employee productivity. In this session, hear how to improve and optimise self-service capabilities to enhance the employee experience.

  • How can you ensure existing self-service systems are effective and useful?
  • Improving the accessibility and optimisation of options across different devices
  • Identifying room for improvement for existing self-service portals
  • Leveraging self-service options for a hybrid work setting?
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